At Velezeco, we want your order to reach you quickly, safely and without surprises. Here is how shipping works.
Shipping is FREE to the European Union, the United Kingdom, Switzerland, Norway, the United States, Canada, Australia and most other countries worldwide. Every order includes a tracking number.
Order processing: 1–2 business days.
Delivery: usually 5–10 business days after dispatch, depending on your location.
Once your order has shipped, you will receive a tracking number by email so you can follow your package in real time.
We always aim to meet our estimated delivery times. High order volume, customs processing or weather can occasionally cause minor delays. Thank you for your patience.
You have 30 calendar days from delivery to request a return. See our Refund Policy for the full conditions.
Questions about your delivery? Contact us at support@velezeco.com.
