Informações de contacto

Customer Support

E-mail: support@velezeco.com
Support Hours: Monday to Friday, 9 AM - 6 PM (GMT)
Response Time: We strive to respond within 24 business hours.

Order and Envio Inquiries

If you have any questions regarding your order status, envio, or returns, please include:
Order Number
Full Name
Detailed Inquiry

Business and Partnership Inquiries

For wholesale orders, brand partnerships, or collaborations, please email us with the subject line "Business Inquiry - Velezeco".

Privacy and Compliance

For requests related to GDPR (EU), CCPA (USA), or PIPEDA (Canada), such as data access, modification, or deletion, contact us via email with the subject "Privacy Request".

We are committed to providing a seamless customer experience and addressing your concerns as quickly as possible. 🚀